Operation Management, Trouble Shooting, Maintenance and Repair Services
Durrel strongly believes in Reclaim-Refurbish-Repair-Restore-Reuse philosophy and offers following services:
- Annual Maintenance Contract on behalf of OEM
- Comprehensive coverage, on-demand services, warranty support, preventative maintenance, predictive maintenance
- Work carried out by OEM approved and certified experts
- EV Related Services: Slow charging, power loss or low voltage charging, fault alerts, connector interface issues, scheduled charging not working, damaged systems, parts, components and cables, software issues, firmware issues, Payment issues / card reader issues / touch screen issues
- HRES Maintenance: Our site inspection team, field technicians, utility interconnection team, repair and service professionals, present both onsite and offsite, ensure regular maintenance routines of all systems (UPS, Inverters and other Power Electronics), including battery health checks, firmware updates, and system diagnostics, help prevent potential issues and ensure long-term reliability. Multilevel and Prompt technical support, troubleshooting and maintenance services are offered to address any operational challenges and minimize downtime.
